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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-12-2017 11:09 AM

HP Recommended
Product: ZBook15G2, HP 90w dock
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

When a user comes in to the office and places her laptop on the docking station, the 2nd monitor she uses turns completely white. The user has to reboot the laptop in order to get rid of the white screen. I have updated the graphics drivers (intel) and the BIOS for the laptop but the issue still persists. I have been searching on forums for awhile now but I can't seem to find any decent solutions. Any help is greatly appreciated.

 

Thank you,

 

Skylar

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