-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Installing second monitor on HP Envy All-in-one Touch Screen...

Create an account on the HP Community to personalize your profile and ask a question
11-24-2016 07:23 PM
Does anyone have instructions on Installing a second monitor on a HP Envy All-in-one Touch Screen PC? I tried setting up an old HP w2558hc monitor(not touch screen), but I had many issues with it extending across. The second monitor appears to be incompatible with the Touch Screen Software as well as the video card. I encountered issues with mouse and keyboard. Disconnected second monitor and everything worked fine. It doesn't appear that the All-in-One Desktop Touch Screen Desktops sofware will support a second monitor.
Solved! Go to Solution.
Accepted Solutions
11-25-2016 12:53 PM
I don't believe monitor will be compatible with it. Did not receive any installation CD, but don't believe that the Monitor Driver would work anyway. Thanks for your reply. Will wait for possible future monitors that may be compatible.
11-24-2016 07:31 PM
Hi,
It is an AIO (All-In-One) class machine. Well, all in one means all in one therefore designers may think people will use those machines as all-in-one or stand-alone units.
But what is your AIO ? Please check its label at the back.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-25-2016 12:02 PM
Hi,
It is an HP ENVY All-in-One - 27-b005xt PC and it has HDMI out port

- USB 3.0: 4
- HDMI out
- HDMI in
- Display mode switch button
- LAN (Ethernet)
- DC power in
- DC power indicator
- Security lock slot
Source: http://support.hp.com/au-en/document/c05283251
It supports external monitor but the monitor may not compatible with it, please install monitor driver using the CD which same with your monitor and try again.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-25-2016 12:53 PM
I don't believe monitor will be compatible with it. Did not receive any installation CD, but don't believe that the Monitor Driver would work anyway. Thanks for your reply. Will wait for possible future monitors that may be compatible.