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10-09-2016 11:11 PM
Product: AU114TX
Operating System: Microsoft Windows 10 (64-bit)
Dear all,
I bought the hp pavilion 15 au114tx 2 days before now I am facing the problem with display & sound
My laptop display goes off after every one hour.
And sound of music & games also decrease automatically. I called the customer support services but they said I have to take that laptop to service center but then what is the meaning & value of on site warranty. I am not happy with HP services. I want my money back because customer support engineer did not know how to treat with customers.
I want solution of my problem.
I bought the hp pavilion 15 au114tx 2 days before now I am facing the problem with display & sound
My laptop display goes off after every one hour.
And sound of music & games also decrease automatically. I called the customer support services but they said I have to take that laptop to service center but then what is the meaning & value of on site warranty. I am not happy with HP services. I want my money back because customer support engineer did not know how to treat with customers.
I want solution of my problem.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.