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‎03-09-2017 10:01 AM

HP Recommended
Product: HP 2311x

Hi, I'm having a problem with this monitor that shows nothing on screen, but, the thing is that only happens with computers. I have a CCTV system connected to a 2nd monitor working ok, these are the test I've made:

 

  • Connect the monitor to a DVR to display video from security cameras [works]
  • Connect any laptop to the original DVR monitor I was using to display video [works]
  • Connect any laptop to the Monitor with failure with different HDMI cables [fail]
  • Connect any laptop to the DVR Monitor [works]

So, after this I assumed that the problem is only with computers, but it's very strange, does any one knows why is this happen?

 

 

Sorry about for my english.

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