Monitor goes black at the appropriate time after no usage, will not come back on. Reques restart

[Rebel07]

Monitor goes black as normal since new after an appropriate down time.  

Recently it won't "come back to life". 

It now requires a full power down and repowering up.

[Alden4]

Hi @Rebel07,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP Spectre 15-Eb1 X360 might be experiencing some issues with waking from sleep mode. There are a few potential reasons for this, ranging from software glitches to hardware malfunctions. Here are some troubleshooting steps you can try.

• Update Drivers and Software: Ensure that your operating system and all drivers are up to date. Sometimes, outdated drivers can cause sleep mode issues. You can check for updates through the Device Manager in Windows or the Software Update tool in macOS.
• Adjust Power Settings: Sometimes, power settings can interfere with sleep mode. Go to your computer's power settings and make sure that the settings are appropriate for your usage. You can try adjusting the sleep and hibernation settings to see if it helps.
• Check for Background Processes: Sometimes, background processes can prevent a computer from waking up properly. Close any unnecessary programs or applications before putting the computer to sleep and see if that makes a difference.
• Reset Power Management Settings: Resetting the power management settings to their default values can sometimes resolve sleep mode issues. You can do this by going to the BIOS or UEFI settings of your computer.
• Run Hardware Diagnostics: Use the built-in hardware diagnostics tool (if available) to check for any hardware issues that might be causing the problem. This can help identify if there's a hardware malfunction causing the sleep mode problem.
• Update BIOS: Make sure that your computer's BIOS is up to date. BIOS updates can sometimes resolve sleep mode issues by improving system compatibility and stability.
• Perform a System Restore: If the issue started occurring after a recent software change or update, you can try performing a system restore to revert your computer to a previous state when it was working properly.

Try these steps and see if they help resolve the issue with your HP Spectre X360 not waking from sleep mode properly.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support