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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-20-2016 01:58 PM

HP Recommended
Product: HP Probook 650
Operating System: Microsoft Windows 7 (64-bit)

When I use two fingers on the touchpad to scroll down webpages or documents on my computer, sometimes the scrolling cursor freezes. I have had up to 6 of them freeze on my screen and they will not go away unless I restart my computer. They don't affect how the pages scroll or anything, they just sit there. If I put the mouse pointer over top of them, the blue busy icon shows up. The picture below shows two of the cursors. How can I stop this from happening? With my work I highly depend on scrolling efficiently, so I need to be able to use the touchpad for this.

 

scroll lock icon frozen.png

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