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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2017 08:29 AM - edited ‎03-12-2017 06:03 PM

HP Recommended
Product: HP Probook 4720s Energy Star

Hello

 

I have the ProBook 4720s Energy Star with an Intel Core i5 processor.

 

My computer boots but there is no display. I had it checked and the screen is in perfect working condition. I tried having it fixed and it only lasted a short while before it goes blank again because of the over heating. It always had a heating problem. 

 

It is not too old and in very good condition and I would like to get it fixed. I would also need a new battery and keyboard.

I would like to send it to HP but am out of warranty. I am willing to pay a fair price for the work involved of course if they fix out of warranty products.

 

Could someone tell me how to send it to HP for repairs and how much it may cost?

 

Thanking you in advance.

 

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