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‎04-20-2017 06:54 AM - edited ‎04-20-2017 08:47 AM

HP Recommended
Product: HP Spectre x360 – 13-4159nd
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

A month ago I purchased the HP Spectre x360 – 13-4159nd (ENERGY STAR).

I have tried to connect my laptop to an external monitor a million times via the HDMI entrance, but unfortunately without success.

The problem is with the laptop, not the screen or HDMI cable, as they work fine on another laptop.

 

 

I googled the problem and found other people had the same problem. I tried all the suggestions that were given, but still not working. 

 

I already tried the following:

- uninstalled McCaffee

- executed all updates via HP Support Assistant

- executed all other updates

- rebooted

 

Nothing works.

Please let me know how this problem can be solved.

 

 

Thanks in advance! 

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