Missing Intel UHD 620/630 Display Driver

[Badalemo]

Hi Paul, i've been having issues downloading drivers from the intel website as they dont work, i keep getting referred to the hp website, which only has outdated drivers for my computer (HP 240 G6 notebook pc ). Is there anything i can do to make the drivers from the intel website work on my computer?

[Paul_Tikkanen]

Hi:

What model Intel processor does your 240 G6 notebook have?

There is a way to manually install the driver, but I need to know the processor it has because the 240 G6 can come with Intel 6th, 7th gen core and Celeron processors.

I have to give you the right driver to install.

[Badalemo]

Hello Paul, thanks for the swift reply, my processor is Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz , 2712 Mhz, 2 Core(s), 4 Logical processor(s)

Also, i'm specifically looking for the latest Intel HD 620 driver(version 31.0.101.2127)

[Paul_Tikkanen · Accepted solution]

You're very welcome.

This is the link to the latest driver Intel has for your notebook:

Intel® 7th-10th Gen Processor Graphics - Windows*

If the auto install method to install the drivers didn't work, then you should be able to manually update the driver as follows:

Download and install the free 7-Zip file utility.  The first file at the top of the page is for 64 bit:

Download (7-zip.org)

If you have deleted the driver file, download and save it again from the link I posted above, but do not run it.

Right click on the file and select 7-Zip from the list of items on the menu.

Have 7-Zip Extract to:  and let it extract the file into its folder name.

After that is done, first create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

Then go to the device manager, click to expand the Display Adapters device manager category.

Click on the Intel HD graphics adapter listed there.

Click on the driver tab. Click on Update Driver.

Select the 'Browse my computer for drivers' option, and then at the bottom of that window, select the 'Let me pick from a list of device drivers on my computer.'

Click on Have Disk and browse to the graphics driver folder that 7-Zip created>Graphics>iigd_dch (setup information file), click Next, and the driver should install.

Be patient, as it can take a few minutes for the driver to completely install.

When the installation is finished, restart the PC.

To update the Intel HDMI audio driver to the latest version, go to the device manager, click to expand the Sound, video and game controllers device manager category.

Click on the Intel HD audio device listed there.   Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for driver software' option and browse to the unzipped Intel graphics driver main folder.

Make sure that the Include subfolders box is checked, and the driver will install if it is not up to date.

Then restart the PC.

[Badalemo]

Thanks alot Paul, that worked!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.