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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-19-2016 11:31 AM

HP Recommended
Product: HP Envy Notebook 13 D
Operating System: Microsoft Windows 10 (64-bit)

The support chat window on QHD laptop screens is so TINY that its impossible to see what the tech is saying.  This has been a problem for at least a year, and there have been numerous complaints about this issue... yet the problem remains unresolved.  How is this possible??  As someone who spent 1500 for a QHD laptop, overlooked details like these are unacceptable and make me REGRET BUYING AN HP LAPTOP.  

 

Please prioritize this simple fix so that current HP laptop owners (like me) would actually recommend your product to others.  When it comes to high-tech gear, its all about the details, and this is one glaring detail that would prevent me from recommending your laptops to others.

 

Please fix.  Now!

 

hpsupport

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