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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Spurious update offered by HP Support Assistant

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02-17-2017 05:36 AM
Last week (10.02.2017) HP Support Assistant offered a new update entitled "AMD High-Definition Graphics Driver_KB" as Softpaq Number SP78743, Version 21.19.137.514Bp3, Size 410.13MB. It fails to install with no message or indication of why.
I've search for any reference to SP78743 (Google & HP website) and found nothing. I've also serch the AMD website for reference to this driver and also found nothing.
Does anyone know anything about this or should I just trash it from HP Support Assistant?
Solved! Go to Solution.
02-18-2017 05:17 AM
Yes, I did notice that. Both of these are at "the current version", so I guess that my Display Adapters too old.
In which case, I think the only thing I can do is to trash the update from HP Support Assistant (just don't really know why it even bothered to offer it if my graphics card is too old to be updated).