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‎09-21-2016 09:40 PM - edited ‎09-21-2016 09:42 PM

HP Recommended
Product: Pavilion g6-2314ax Notebook
Operating System: Microsoft Windows 8 (64-bit)

Hoping to get a quick expert reply on this HP expert day-

 

The display works fine only when the lid is all the way open or at a position when it is about to be closed. If I adjust it to a viewing angle it blacks out or a lot of horizontal and vertical lines show up. What could be the problem? Please look at this youtube video to get a clear picture - https://youtu.be/iuvux7Nl1zM

 

 https : // youtu . be /iuvux7Nl1zM  (remove the spaces and click enter)

 

 

I had a lot of trust on HP hardware and that's what made me choose HP. But even the HP service center guy at HP is no help. Rather than trying to solve the issue he is just trying to convince me to extend the warranty by paying a whole load of money by saying all negative stuff. He says as soon as he opens the case to look whether it is a connector cable issue the  whole display might not work and you will need to spend around 15k for the same. WTH man!

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