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- Touchpad not working/frozen when using the LAN cable

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08-28-2016 05:21 AM
Product: HP ProBook 4440s
Operating System: Microsoft Windows 10 (64-bit)
Hi,
Can you help me, with regards to my touchpad will not work or frozen everytime I used a LAN cable, but if I am connected to wireless its working great. Using external mouse is working but I want to find out why built in touchpad will not. In our place, wireless is not working properly, connection is very slow, better to used the LAN cable connection is faster.

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