Solved: Touchpad off onscreen keyboard on! Help - HP Support Community

Chantelletalish · ‎03-13-2017

Please help, I've accidentally turn led off my mouse pad, while trying to enable it again I accidentally turned on "onscreen keypad" now I don't know how to fix as none of the buttons I press seem to do anything other than make keyboard click noises! Help!

erico · ‎03-13-2017

What is the installed operatiing system?

You have me at a disadvantage while trying to help you since I don't know the installed operating system.

As a temporary workaround, plug in a usb mouse. You will need to mouse to enter the control panel and enable the touchpad again. There is no disable\enable of touchpad in the BIOS.

Were you in the Device Manager when you disabled the touchpad? That is another place where it can be enabled and disabled.

For Windows 10

Enable or Disable Onscreen Keyboard using Settings

Select “Start” > “Settings“.
Choose “Ease of Access“.
Select “Keyboard“.
Set “On-Screen Keyboard” to “On” or “Off” as desired.

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View solution in original post

erico · ‎03-13-2017

What is the installed operatiing system?

You have me at a disadvantage while trying to help you since I don't know the installed operating system.

As a temporary workaround, plug in a usb mouse. You will need to mouse to enter the control panel and enable the touchpad again. There is no disable\enable of touchpad in the BIOS.

Were you in the Device Manager when you disabled the touchpad? That is another place where it can be enabled and disabled.

For Windows 10

Enable or Disable Onscreen Keyboard using Settings

Select “Start” > “Settings“.
Choose “Ease of Access“.
Select “Keyboard“.
Set “On-Screen Keyboard” to “On” or “Off” as desired.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Chantelletalish · ‎03-13-2017

I'm not sure what the operating system is howndoninfind out?

Chantelletalish · ‎03-13-2017

Find out that supposed to say. Also I I think buying a mouse to access would be a good idea! Thanks

erico · ‎03-13-2017

From what I have seen in the support portal for your Stream, it was delivered with Windows 10.

In settings>system>about you can see which OS is installed.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Touchpad off onscreen keyboard on! Help

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