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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-01-2017 06:16 AM

HP Recommended
Product: HP Notebook - 15-ac121dx
Operating System: Microsoft Windows 10 (64-bit)

For you guys who have the sampe problem with me

I have the solution to you and i dont know if this gonna work for you

Soon after i solved this problem on my laptop

i register my account to share you guys in case you guys have same problem with your touchscreen

Same with when you dont have  touch and pen drives in HID

 even i have searched in hp support but i did'nt get............

 

Here's what i done to fix it

 

  1. Press Windows + Q 
  2. Type Device Manager
  3. Go to Mice  and other pointing device not Human Interface Devices
  4. Right click The touchscreen word ( i forgot what was written there and i just remember there is touchscreen there NOT TOUCH PAD)
  5. Then Click Properties
  6. Go to Driver
  7. Choose Rool Back Driver
  8. Done

Thats what i do

idk if this gonna work

Thanks

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