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- USB lost receiver model No G33M

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08-28-2016 06:46 PM
Hi All,
I lost receiver of my mouse and keyborad,
Where mouse Model # G33M
and keyboard model # KBIM
Please help me how can I buy the receiver only.
Regards
Krishan
08-31-2016 07:35 AM
Hey there!
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I understand that you lost the receiver for wireless mouse and keyboard.
You cannot buy just a wireless receiver. Because every model of wireless mouse and keyboard has a different hardware ID. The receiver will work only if the hardware ID matches to the wireless keyboard and mouse.
But you can purchase just a wireless mouse which comes along with the dongle.
Please find the part number and link to order the part: http://hp.care/2bAvpq6
603289-001 Mouse - Elara w/Dongle, Green
If you don't find part using the above link you can buy the part from any online store i.e. Amazon,Ebay or any HP authorized shops.
Let me know if this helps.
Have a great day!
A4Apollo
I am an HP Employee
