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‎11-04-2016 05:14 PM

HP Recommended
Product: ProBook 4545s
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have laptop HP ProBook 4545s with two ATI graphic. One is HD 7420G, another HD 7650M and use Windows 10.

 

Have problem with bluescreen and "VIDEO DXGKRNL FATAL ERROR" message after Windows logo loading. I'm make clean installation of Windows, but it did not help. When I go in safe mode and disable 7650M, I can use my laptop. If install drivers, got black screen after 10 sec and laptop restart. After that I must go again in safe mode to disable 7650M.

 

Thanks,

 

Marko S.

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