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‎08-29-2016 06:33 AM

HP Recommended
Product: EliteBook 8570p
Operating System: Microsoft Windows 7 (64-bit)

While viewing videos or running games I get the "AMD drivers have stopped responding". Video subsystem restarts then crashes again within seconds. 

Updated AMD drivers, upgraded to Windows 10, reloaded AMD drivers, Completely reinstalled Windows 7 Pro 64 and AMD Redeon package ... all to no avail. 

I suspect that this is a hardware issue but cannot find on-line how to request a replacement system board. I am HP Certified but have lost the link to my HP Service page where I can order the warranty part myself. 

Yes, a 2-part question. I believe I know the resolution but cannot find an HP hardware support solution. Laptop is still under warranty.

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