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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-20-2017 11:48 AM

HP Recommended
Product: Pro Book 455 G1
Operating System: Microsoft Windows 7 (32-bit)

I have a Pro Book 455 G1.  The laptop has 4 GB of memory and plenty of disk space.  I have run diagnostics and Antivirus software and SFC.exe just to ensure things were at least okay.

This laptop would not display through it's VGA output to a Smart board projector.  I looked at the version of the Video driver and noticed that it was a generic Win 7 video driver.  I selected update driver and it did update.  The system then rebooted and that was the start of the problem.  When the system came back up I got as far as " please wait" being displayed and that is where it stayed... For 6 hours (I walked away for a while doing other things). I loaded a last known good configuration and it was back to the begining.  I tried downloading the AMD catalyst driver to my thumbdrive this time and running the installer.  Same results, "Please wait".

 

These systems are AMD A4-4300M, 4GB 1600-MHz DDR3 with AMD Radeon 7420G, HDMI, VGA adapter

 

Any sugestions?

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