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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-10-2017 09:52 AM

HP Recommended

Hi everyone,

 

I' ve bught a new Zbook 15 G3 with Nvidea m1000m and windows 10 Pro 64 bit.

Evrything is updated, from the bios to the driver of the video card to windows 10.

 

But when I connect a seconday monitor and use it with the monitor of the laptop, in the secondary monitor I see out of focus in particular in application like Autocad or Outlook 2013.

While the secondary monitor is out of focus the principal is always  working fine even if I switch the principal to the external monitor.

So the problem seems to show up while coexist the monitor of the laptop and the external monitor.

 

I tried different monitor with different resolution (1920x1080 or 1920x1200) and also different cable and ports (alredy tried VGA, HDMI and VGA with adapter from USB-C) but the problem is always present.

 

I had also put the performance to maximum quality in the  power options of the video card, but nothing changed.

 

The problem is showing in the magiority of the application but not to all, for example the folders (so explorer.exe) is correctly defined .

 

How can I resolve the problem?

 

 

Any help is appreciated.

 

Thank u very much

 

 

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