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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-01-2017 10:23 AM

HP Recommended
Product: ZBook 17 G2 Mobile Workstation
Operating System: Microsoft Windows 7 (64-bit)

Here is my setup:

Zbook 17 G2 mobile workstation

HP 230W advanced dockingstation

Two Dell P2416D monitors conneced with DP digital cables to the docking station

NVIDIA Quadro K2200M video card

Onboard Intel HD Graphics 4600

 

Here's the problem: Only one monitor can be detected using NVIDIA control pannel or windows display settings no matter what I try.  If I connect the second monitor using a VGA cable it will work, (but at lower res), but it isn't detected at all using a DP cable.  The DP cables and monitors are fine because I can switch them out with each with no problem.  If I disconnect the cable on the non-detected monitor a message appears on the display "DP cable disconnected".  I have updated my BIOS, NVIDIA driver, Intel driver and monitor driver with no luck. (Device Manager shows only one monitor).   I have tried a Hard Reset on the computer with no luck.  I can plug in the second display into the DP port in the side of the laptop instead of the DP2 port on the back of the docking station and it still won't detect it.  I have no idea what it could be and there is noting left to update.  How do I get this second monitor working?  Any Ideas will be much appreciated.

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