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‎07-14-2020 06:24 AM

HP Recommended
Product: compaq cq 43 403AU
Operating System: Microsoft Windows 7 (32-bit)

Product name Compaq CQ43 403AU 

My integrated built in web camera is not working. i tried installing driver also in device manager tried installing lexmark422 again not able to install. also tried usb video cam option .i dont have camera shutter key in my lapyop. please help 

1 REPLY 1

‎07-16-2020 10:46 AM

HP Recommended

@mandy71

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

While you respond to that, let's try these steps: 

  1. Click Start, type Recovery in the search field, and select Recovery Manager from the search results list.

  2. Select Drivers and Applications Reinstall.

    Recovery Manager, I need immediate help

  3. Select the appropriate Software program (such as Cyberlink YouCam or MediaSmart), and select Install.

    HP Recovery Manager with Cyberlink YouCam Software selected

Note: If the operating system on your computer was upgraded, these steps do not work. Instead, you need to download and install webcam software from HP or the Internet.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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