-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- warranty x360 lcd replacements

Create an account on the HP Community to personalize your profile and ask a question

03-03-2017 10:41 PM
I want to know why is hp not repairing all the broken lcd screens on these x360 spectre laptops as they are clearly lemons I paid over 1500.00 for a laptop that the screen has cracked on it and it never leaves my desk. This is rediculous to me as they have quoted me 964.00 for just the part even though ive let them know this should be a warranty issue they claim it is not. this computer has never been dropped ,hit , bumped , or even sneezed on . They have weak excuses for the fact they are selling defective laptops at a high price then refusing to fix them and quoting outrageous prices for parts because they know they are the only ones who have the part to fix it which at any rate i dont know if i wanna fix it seeing all the other people who have complained of the same exact issue ive had , way to manY complaints on this module . Best Buy wont help ill never buy anything there again or from hp for that matter if this issue is not resolved with a full refund and they can have this piece of **bleep** back , im tired of dealing with this. Ive never had any issues like this with Dell and im going back to Dell now because hp's service and warranty sucks, and Im tired of talking to a bunch of indians that they have outsourced that cant understand what im saying when I speak proper english . " I WANT MY MONEY BACK FROM THESE THIEVES"!!!!
I will bash HP's name all over the internet and to anyone asking for recommendations on computer equipment and being an I.T. professional I get alot of people asking what to buy and I can assure you Dell will be getting my referals from now on.
