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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Broadcom BCM43142 802.11 bgn Wi-Fi / Bluetooth combo chip Ad...

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11-12-2016 02:12 AM - edited 11-12-2016 02:18 AM
Hi recently i purchased this (HP Notebook 15-ay083nia ) laptop. But in HP support page didn't get this driver enlisted.
This one has Wi-fi (Broadcom BCM43142 802.11 b/g/n M.2) & bluetooth combo chip . For Bluettoth i installed sp66402 & for Wi- Fi sp70616 . But wi-fi signal strenth is very poor and not stable at all although router is near by. Other laptops are working fine just mine one giving less signal strength. please help.
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Accepted Solutions
11-12-2016 06:34 AM
Hi:
This is the latest W7 driver for the model wireless network adapter your notebook has...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
11-12-2016 03:13 AM
The driver is located in two places.
1) on the recovery flash drive that you should have created by now.
2) in the HP Recovery Manager that you can access while you are logged into Windows.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
11-12-2016 03:29 AM
Dear Thanks for your reply. I purchased a dos machine then installed windows. i didn't get your point what you mentioned.
i already installed the mentioned driver which is giving unstable Wi-Fi signal. is there any single driver for both hardware.
what you want me to do?
11-12-2016 06:34 AM
Hi:
This is the latest W7 driver for the model wireless network adapter your notebook has...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
11-12-2016 08:52 AM - edited 11-12-2016 08:53 AM
@uddhap wrote:Dear Thanks for your reply. I purchased a dos machine then installed windows. i didn't get your point what you mentioned.
i already installed the mentioned driver which is giving unstable Wi-Fi signal. is there any single driver for both hardware.
what you want me to do?
Thanks. I did not know yours was a Dos machine. In your case, there is indeed no Recovery Flashdrive creation needed or possible. It does help when you supply that information.
Use the device manager to determine which devices do not have drivers installed. Then use the support page that I provided to get the drivers that you need.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
11-12-2016 08:55 AM
Hi, @erico :
There is no W7 Broadcom wireless driver on the support page for that model, which is why I posted it and why the OP was trying different versions from elsewhere, which are too old for the hardware version of the wlan card in his notebook.
11-13-2016 05:24 AM
You're very welcome.
You will also need the Broadcom bluetooth driver, which also is not on your notebook's support page...
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe