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HP Recommended
14-cb174wm
Microsoft Windows 10 (64-bit)

I cannot 'see' any wifi connections/networks. 

 

Diagnostics says that my network adapter doesn't have a driver. 

 

Going into Device Manager, and showing hidden devices, reveals:

 -Virtual Adapter

 -Virtual Adapter #2

 -RAS ASync ADapter

 -Realtek TRL8822BE 802.11ac PCle Adapter

 

They are all greyed out. Looking at their properties, they all have error code 45 (not physically connected to the device). The last one to have an 'event' was the RAS ASync Adapter, which was apparently configured in April of this year (2024). 

 

Going to the HP website and looking for the device drivers for my particular model "14-cb174wm" leads me to this:

https://support.hp.com/vn-en/drivers/hp-stream-14-cb100-laptop-pc/model/34900041 

which has no drivers listed, but which does have a link to a defunct page. 

 

Could somebody please help me figure out:

-which of these drivers is relevant to me and my attempt to connect to the internet

-where I can get the driver, to put on a usb, and transfer to my baby

 

Thank you for your time. 

1 REPLY 1
HP Recommended

This is the latest driver HP has for the Realtek RTL8822BE Wi-Fi adapter your notebook comes with:

 

2024.10.228.9    Dec/07/2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.