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HP Recommended
HP 2000 2116-TU
Microsoft Windows 7 (32-bit)

Hi

I've just installed Windows 7 Ultimate 32 Bit OS. After the installation, I downloaded all the required driver Setup files from the HP's website.

 

All the drivers were installed fine, except the Wifi adapter.

 

When I start installing the wifi driver, after the file extraction in 'Swsetup' folder in C drive, installation does not start. I don't know what to do.

 

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Are you installing the right drivers?

 

The parts list indicates that your notebook comes with the Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 combination adapter, so these would be the drivers you need for the wireless and bluetooth...

 

http://partsurfer.hp.com/Search.aspx?SearchText=B8N01PA

 

This package provides the driver to support the Atheros Wireless LAN adapter in supported notebook models that are running a supported operating system.

 

File name: sp56572.exe

 

This package contains the driver installation package for the Atheros Bluetooth 4.0 + HS in the supported notebook models running a supported operating system.

 

File name: sp56573.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Are you installing the right drivers?

 

The parts list indicates that your notebook comes with the Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 combination adapter, so these would be the drivers you need for the wireless and bluetooth...

 

http://partsurfer.hp.com/Search.aspx?SearchText=B8N01PA

 

This package provides the driver to support the Atheros Wireless LAN adapter in supported notebook models that are running a supported operating system.

 

File name: sp56572.exe

 

This package contains the driver installation package for the Atheros Bluetooth 4.0 + HS in the supported notebook models running a supported operating system.

 

File name: sp56573.exe

HP Recommended

Thank you so much.

 

At HP's website, they were giving me option to download Ralink wifi adapter. I'll download the files that you've provided and  see if it installs without any fuss.

 

And if I have any problem, I'll let you know.

HP Recommended

You're very welcome.

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