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- Elitebook 745 G3 - unable to use mobile broadband WWAN

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01-23-2017 05:18 AM - edited 01-23-2017 05:53 AM
Product: HP EliteBook 745 G3
Operating System: Microsoft Windows 7 (64-bit)
Product # W2F98UC#ABG
I am trying use my 4G SIM directly with the notebook, to access mobile internet on the PC; failing miserably. Any help is much appreciated.
What I have done so far -
- Verfied the SIM/connection is working properly. Works with a phone and another tablet, can connect to internet.
- Installed the following 2 drivers from HP support site
- Tried to manually add modem (hardware), couldn't since port was missing for selection
- Verified HP Connection Manager does not have any WWAN item
- Verified the following on the Device Manager
- No branch for Modem, including hidden
- No unknown devices
- No mobile broadband items under Nework adapters
- Smart cards node has the following item HP IT VSC

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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