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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-13-2016 01:39 AM - edited ‎10-13-2016 03:53 AM

HP Recommended
Product: HP 250 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

sadly I have some problems with the WLAN on my HP 250 G4, even when i sit 1 meter away from my router, the signal is very weak, 2 meters further away and the signal is completly gone. My Networkadapter is Realtek RTL 8723BE, the notebook is one week old, windows 10 x64 pre-installed. I already tested the notebook at a different location, same result.

 

 

I tried the following things: 

 

- installed windows 10 updates

- installed all drivers from the hp support homepage (with bios)

- installed everything with the hp support assistant

- installed old drivers and don't  use the drivers from windows updates

 

->no success

 

Everything works fine with cable.

 

 

After that, i re-installed windows 10 and did all steps again.

 

I tested the connection with ping on my router and google.de

The MS are between 200-2200 if it works, but the connection can also be interrupted for some seconds/minutes

 

 

I need windows 10 and the wlan has to work too.

 

Thanks in advance

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