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HP Recommended
HP Compaq 6715b
Microsoft Windows 7 (32-bit)

Hi can someone please help me i have a HP Compaq 6715b and i am trying to link my printer to it wirelessly, the printer is a HP Envy4500 print, scan, copy and photo.

I get a message up saying printer driver was not installed. Unable to find a Core driver package that is required by the printer driver package. Same message if i try using a USB lead.

 

Cheers

 

Kim 

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