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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-05-2016 06:03 PM

HP Recommended
Product: HP250G3NOTEBOOKPC
Operating System: Microsoft Windows 8 (64-bit)

HI

My HP250G3NOTEBOOK network adaptor won't connect to our home WiFi but other devices can still connect. I have tried disabling and enabling the network adaptor, making sure air plane mode is off, refreshing the PC, restarting the router and troubleshooting the network adaptor. I have also followed the steps on the HP network and troubleshooting. The WiFi can only connect if I plug in an Ethernet cable, but it is very inconvenient.

 

 

Thanks,

Vanesia.

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