• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-28-2016 04:33 PM

HP Recommended
Product: ProBook 455
Operating System: Microsoft Windows 10 (64-bit)

My 2016 ProBook 455 was in standby mode and hot to the touch, so I opened it up to make sure everything was OK. Apparently it had gotten so hot it shut itself down (though I don't know how—the vents weren't blocked and it wasn't even doing anything), and now that it's booted back up my wifi icon has a red X in the corner and says "No wifi networks found".

 

My wifi is working fine on my phone and desktop; I even rebooted the router just to be sure. All the built-in Windows 10 and HP diagnostic tools say there's no problem, but it's still not detecting any wifi networks (not even the 10 others I regularly see from elsewhere in my apartment building).

 

Help, please!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.