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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-19-2016 11:55 AM

HP Recommended
Product: J2S39EA#ABH
Operating System: Microsoft Windows 8.1 (64-bit)

I'm experiencing problems with my WiFi connection regularly. Especially after the upgrade to Windows 10. 

 

Symptoms:

Suddenly not able to use the Internet Browser, a yellow exclamation mark at the WiFi icon which says Limited Connectivity. After a few seconds, the computer freezes. No minidumps present at the C:\Windows folder.

 

Things I have tried:

1. WLAN driver update.

2. BIOS update

3. Fresh install of Windows 10

4. Fresh install of Windows 8.1 (which was installed when i bought the laptop)

5. Installed a previous WLAN driver (version 6.223.215.14)

6. Disabled the option "Allow the computer to turn off this device to save power"

7. Tried the laptop on a different WiFi-network.

 

I'm out of ideas. Does any one have a suggestion?

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