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‎10-01-2016 03:39 AM

HP Recommended

I am using a HP laptop :

 

HP-15-af024AU with operating System

WIndows 7 , 32 bit

 

When I tried to install the wireless network adapter of realtek

   

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72932.exe

 

I am getting the message network controller missing. I have found out the Hardware ID of the network controller

PCI\VEN_10EC&DEV_B723&SUBSYS_804C103C.

 

Please let me know the details to download it.

 

Thanks.

 
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-01-2016 04:42 AM

HP Recommended

hi,

 

Could you update the below driver pac and check 

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76397.exe

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

 

I am an HP employee!!

 

r-K

 

 

Karthikeyan S
I am an HP Employee

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3 REPLIES 3

‎10-01-2016 04:42 AM

HP Recommended

hi,

 

Could you update the below driver pac and check 

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76397.exe

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

 

I am an HP employee!!

 

r-K

 

 

Karthikeyan S
I am an HP Employee
Was this reply helpful? Yes No

‎10-01-2016 04:48 AM

HP Recommended

Hi,

 

Your machine uses Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter. Please use

 

1. For wireless:

 

     http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72932.exe

 

2. And for Bluetooth:

 

    http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73250.exe

 

Regards.

BH
***
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‎10-01-2016 05:03 AM

HP Recommended

Thanks...!

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