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HP Recommended
Elitebook 8460p
Microsoft Windows 10 (64-bit)
I'm unable to access the internet via an Orange sim card which I installed in the laptop.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

First thing: please check to see: does your machine have WWAN option ?

 

1. If yes, does it has data to go with it ? Does your WWAN module support your phone provider ?

2. If no, you need to have WWAN module to be able to use SIM card. And the WWAN module must support your phone provider.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

First thing: please check to see: does your machine have WWAN option ?

 

1. If yes, does it has data to go with it ? Does your WWAN module support your phone provider ?

2. If no, you need to have WWAN module to be able to use SIM card. And the WWAN module must support your phone provider.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
How do I get the WWAN module?
HP Recommended

Hi,

 

There is a list on the following link:

 

    http://www8.hp.com/h20195/v2/GetPDF.aspx/c04128290.pdf

 

You can use part number to buy from HP Store in your country . I believe Amazon also sells them.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

sir this link is not working ..error 404 found

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