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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Turning on Bluetooth
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07-22-2016 06:54 PM
I am trying to connect my phone via bluetooth to my laptop (HP 15), which is using a wireless internet connection. I followed the steps found online: settings>change PC settings>wireless...except the "wireless" option is not an option. I have PC and devices, Accounts, OneDrive, Search and apps, Privacy, Network, Time and language, Ease of access, and Update and recovery as my options. I used to be able to connect, but I am unsure why I no longer have the "wireless" option. Thank you for your help.
Solved! Go to Solution.
Accepted Solutions
07-23-2016 06:30 PM
Hi,
Your machine does NOT have Bluetooth, it only has Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter as shown:
http://partsurfer.hp.com/Search.aspx?SearchText=J9M38UA
Please bookmark the link for future references.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-22-2016 07:15 PM
Hi,
What is your HP 15 ? Please use the following instructions to find out:
http://support.hp.com/us-en/document/c00033108
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-23-2016 06:30 PM
Hi,
Your machine does NOT have Bluetooth, it only has Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter as shown:
http://partsurfer.hp.com/Search.aspx?SearchText=J9M38UA
Please bookmark the link for future references.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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