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HP Recommended

HP Pavilion Laptop

Pod.ID  2VZ56EA#UUV

[Personal Information Removed]

 

2 REPLIES 2
HP Recommended

@Falcon0412 

 

Please change your cable to CAT6 or above first and download and install

 

                 https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82573.exe

 

Regards.

BH
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HP Recommended

Thanks for the suggestions. I already have the latest driver installed and I am using a cat.6 cable.

This seems to be a wellknown problem; maybe with no solution yet.

 

Regards

Falcon0412

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