Wifi button (F12) stuck on orange

[Tarzy]

Hi,

After formatting, the wifi button is stuck on orange, I've tried all the possible solution on this site:

BIOS upgrade, drivers upgrade, all the possible HP's software.

Could you please help me with that?

Please find below the screen of the device error with the ID's hardware.

Many thanks,

Valerio

[Paul_Tikkanen]

Hi:

You need this driver for the wireless card your notebook has...

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

[Tarzy]

Thanks Paul, but it doesn't work. After install and reboot the situation is still the same.

Have you got any other ideas?

[Paul_Tikkanen · Accepted solution]

You're very welcome.

The driver I posted should have worked as you can see from this partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted, so I don't know why the driver didn't install.

;;****************************************************************************
;; IDs for X64
;;****************************************************************************

%HP8188ce.DeviceDesc% = RTL8192Ce.ndi, PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C

So...see if this works...

Go to the device manager and click on the Controller di rete.

Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp57049.

Make sure the Include Subfolders box is checked and see if the driver installs that way.

[Tarzy]

Many many thanks Paul! 😄

[Paul_Tikkanen]

Prego!

[MM-peter-2016]

Hello,

I have downloaded the package here:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_111438_1#tab3

Installed.

Wifi button (F12) was white.

But still could not connect Internet 😞