• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-24-2016 04:51 AM - edited ‎10-24-2016 05:13 AM

HP Recommended
Product: HP Pavillion dv6-6c52el
Operating System: Microsoft Windows 10 (64-bit)

Hello, after i upgraded to windows 10, the wifi adapter, a RealTek RTL8188CE, is correctly installed, but windows 10 shows it as "turned off" and i can't turn it back on with the button (when i press it indeed windows 10 passes from airplane mode off to on and vicevera). Tried downloading the latest drivers and on the hp support page, but i can't find any solution to this. Thanks in advance for any help

 

Buongiorno, dopo aver aggiornato a windows 10, la scheda wifi, una Realtek RTL8188CE, pur essendo correttamente installata, viene vista come "spenta" dal sistema operativo e non è possibile "riaccenderla" nemmeno con il pulsante (che quando premuto infatti accende o spegne la modalità aereo). Provato ad aggiornare i driver manualmente e tramite il sito internet hp, ma non ho ancora trovato una soluzione. Grazie in anticipo per l'aiuto.

 

 

SOLVED: With Bios reset and not letting the OS turn off the WiFi adapter. TURNED OFF the pc (not a simple reboot) and it worked again.

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.