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HP Recommended
HP Pavillion 15 notebook
Microsoft Windows 10 (64-bit)

Wireless driver continues to have issues in recent days.  Wifi will either be connected with limited state, enabled but unable to detect networks or the driver will state a code 10 and that it does not exist.  I have run network diagnostics and HP support assistant to run automatic fixes but if they do succeed it does not last long and reverts back to the above stated issues.  I have uninstalled (but not deleted software) and reinstalled driver still no success.  As well as removed the battery still no fix.  The ethernet connection still works (thus how I am connected now) but no matter what I do the wifi driver does not stay working. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @rhurst90,

 

Thank you for posting on the HP Support Forums,

I have brought your issue to the attention of an appropriate team within HP. 

 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

 

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended
I bet you have Broadcom BCM43142 wifi adapter..

It sucks a lot.. It drives me crazy... Poor connectivity, connection drops, bsod when downloading a torrent..

No new update since January 2016.. 7.35.344.0 Ver A
There are tons of topics about this faulty adapter and still NO cooperation from HP
HP Recommended

Hi @rhurst90,

 

Thank you for posting on the HP Support Forums,

I have brought your issue to the attention of an appropriate team within HP. 

 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

 

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

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