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‎10-23-2021 12:37 PM

HP Recommended
Product: laptop model ca17-1065cl
Operating System: Microsoft Windows 10 (64-bit)

my wifi speed on my laptop varies from 6 mbs to 35 mbs.    I am paying for up to 800 mbs.  My iphone and ipad both have speeds over 150 mbs when sitting right next to my HP laptop.  All 3 are on the same wifi network.  Any ideas on how to fix this issue?  Very irritating especially when it goes down to about 6 and takes forever to access a site.

 

Category:
5 REPLIES 5

‎10-23-2021 12:51 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to update the Realtek wifi driver to the latest version...

 

https://ftp.hp.com/pub/softpaq/sp121001-121500/sp121426.exe

 

It should install driver version:  2024.0.10.223

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‎10-23-2021 01:02 PM

HP Recommended

I make a typing error.   The product number is model 17-ca1065cl

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‎10-23-2021 01:05 PM

HP Recommended

The wifi driver I posted applies to the 17-ca1065cl.

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‎10-23-2021 01:05 PM

HP Recommended

It downloaded version 1.0.0.184.   Ran speed test 3 times and got 5.8,6.7, 5.6.  Thanks but no help.    Downloaed it twice , same low speeds.

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‎10-23-2021 01:06 PM

HP Recommended

Sorry the driver update didn't work for you.

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