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HP Recommended
Pavilion dv6 i7
Microsoft Windows 7 (64-bit)

Hi

Since trying to install a SW called DaVinci Resolve,  my computer does not connect properly to any net Wifi or LAN, meaning I don't have internet available. 

The problem messages I get:

   connectivity is currently reduced

   the adapter is not connected

   probably a problem with the driver of wireless network adapter

   the IP protocol batch could not automatically be connected with the adapter(Broadcom 4313GN 802.11b/g/n 1x1)

       (Windows Version 6.1,   AMD64)

   

Nevertheless I reinstalled all drivers new from HP driver support, did not help 😞

Switching off the firewall, did not help 😞

LAN cable, did not help 😞

Router restart, did not help 😞   ....  Mobiles and other Laptop work all fine

trying with my mobile as Hotspot, did not help 😞

 

Any hint what else beside the drivers could be mixed up ?

1 REPLY 1
HP Recommended

@Swiss-Daniel

 

I see the Your computer does not support the System requirement for DaVinci Resolve.

 

I suggest you uninstall the software and check if the network is working.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.