• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-19-2016 05:44 AM

HP Recommended
Product: Hp Probook 4730s
Operating System: Microsoft Windows 10 (64-bit)

Please forgive my English

I have a HP Probook 4730s Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz .

But When i bought it, not OS and the wireless adapter is removed.

I installed window 10 Pro 64-bit

so, i tried to replace with an another adapter (now is Atheros HP 605560-005 Atheros AR5B95 802.11 b/g/n WiFi Adapter) but when i start my device, i received this message: The system has detected that a wireless module installed in the system is not supported and disabled it

WLAN Module ID (702) ENTER - Continue Startup

For more information, please visit: www,hp.com/go/techcenter/startup.

please teach me the solution to fix it.

I was upgraded the newest version of BIOS

Thank you so much.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.