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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion P7-1245
Microsoft Windows 7 (64-bit)

I have customer that has several

HP Pavilion p7-1245 Desktop PC series

the HDD failed on one machine. He has a Backup Image on a Network Drive but I need to help him get the HP Backup and Recovery Manager origionaly supplied as origional Software restored to his "fresh load of Windows 7 Pro". Is there a current Download Link available? The previous links are I've tried are no longer valid with the HP website upgrades. Thanks for your help.

2 REPLIES 2
HP Recommended

 

Since he has several of the same model he can create Recovery Media on one of them to boot from and restore the original OS and software:

 

http://support.hp.com/us-en/document/c01867124

 

http://support.hp.com/us-en/document/c01867418#AbT4

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HP Recommended
  1. Open the location to which you wrote your backup file, such as your USB storage device, and copy the folder to a convenient location on your computer, such as your desktop.
  2. Find and open the backup folder on your computer, and then double-click the executable file (.exe) that was created during the backup process.
  3. When the Recovery Manager File Restore Program opens, click Next.
  4. Select the types of files that you want to restore, then click Next.
  5. A message displays showing the location to which the files will be restored: C:\System Recovery Files. A shortcut to this file location is also created on the Windows desktop.
  6. Allow the program to restore the backed up files.
  • The progress bar may stay on “0% complete” for 10-30 minutes, and the entire restore process can take several hours.

7.After the HP Recovery Manager restores the files, double-click the Shortcut to System Recovery files on your desktop to view the restored files.

 

 

Solution 1: Use system file checker
Click start button and enter cmd in the searching box. Then right click it and select the item "Run as administrator"
In the command prompt type sfc /scannow and press Enter key.
Solution 2: Do a ChkDsk
Type "chkdsk" and press "Enter" key. Then ChkDsk begins working.
The main function of chkdsk is checking and repairing errors for NTFS and FAT file systems. Thus, if the error "Windows detected a hard disk problem" is caused by file system error, then the issue will be fixed after chkdsk. You'll get a better understanding of what is going on with file system or hard disk.
The risk of performing chkdsk is losing data, as the file allocation table will be modified during the process. Thus it's recommended to backup data before trying the command.
Solution 3: Check bad sectors for hard disk
Launch the program and you can see hard drives and partitions clearly displayed on the main interface with detailed information. Click menu item "Disk" and click "Verity or Repair Bad Sectors".
Solution 4: Contact hard disk support or find a professional repair center
The last thing we want is sending hard drive to repair center or contact support team. Disk repairing needs special machines and some damaged disks can't be repaired. It's suggested to contact support team if the drive is within the warranty period.

 

 

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