How can i create hp_tools partition for hp UEFI Support environment

[enlightlanka]

i have hp pavilion 15 e016tu. windows 10 pro x64 version 1511

i Downloaded the uefi support environment file . i wanted to download this because i cant enable uefi secure boot in my pc

during the installation an error occured-

hp_tools partition cannot be found.would you like to create it?

i said yes.

and next the error came saying (main drive has already 4 partitions.additional partition cant be created)

what should i do?

heres a screenshot of my disk management

also i have to say i have seen a few files related to hp in my local disk e. eventhough there is a splash screen like this i never see it when i boot my pc.

what should i do?

[SDJL]

Hi @enlightlanka,

Thank you for posting. I have read your post, and I understand that you want to enable the secure boot on your laptop. I wanted to help you.

What is the version of Windows originally installed on your laptop? Secure boot is enabled by default on computers that were manufactured with Windows 8 and 10.

Below is a document you can review for secure boot:

HP PCs - Secure Boot (Windows 10)

Let me know any problem during the process of enabling secure boot.

To say thank you, click on the "thumb up". Accept the post as solution, if your problem solved, so other people have the same issue can see it.

Regards,

[enlightlanka]

Hi.

sorry for late reply.

those methods didnt work.

in my pc legacy support is enabled and if you disable it my os(windows 8 and 10) didnt boot.

also the uefi option is black.

the factory os in my pc was FreeDOS.then i installed.windows 8. at that time to my attempts to enable uefi was unsuccessful. and now i have windows 10.

thanks

[SDJL]

Hi @enlightlanka,

Thank you for replying. I would recommend you to contact Microsoft Support for setting up the environment since you have the retail version of Windows installed.

Best of all,