• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi. i bought brand new HP 2000-2d07SE notebook computer, product id:F0E19EA#ABV. it only had free DOS. i installed Windows 7 ultimate 64 bit. But following drivers are not installed, can you please send me links to these drivers:

1. Network Controller

h/w id:     PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01

device instance path:  PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01\4&15ED5F19&0&00E0

 

2. PCI Device:

 

h/w id:  PCI\VEN_10EC&DEV_5229&SUBSYS_1854103C&REV_01

device instance path: 

PCI\VEN_10EC&DEV_5229&SUBSYS_1854103C&REV_01\4&18138212&0&00E2

 

3.  PCI simple communication controller

 

h/w id:  PCI\VEN_8086&DEV_1E3A&SUBSYS_1854103C&REV_04

device instance path: PCI\VEN_8086&DEV_1E3A&SUBSYS_1854103C&REV_04\3&11583659&0&B0

4. SM Bus controller

h/w id:PCI\VEN_8086&DEV_1E22&SUBSYS_1854103C&REV_04

device instance path: PCI\VEN_8086&DEV_1E22&SUBSYS_1854103C&REV_04\3&11583659&0&FB

Regards Ambreen

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
8 REPLIES 8
HP Recommended

Hi:

 

You can use all of the W7 x64 drivers and software from this model at the link below.

 

DO NOT USE ANY BIOS OR FIRMWARE DOWNLOADS FROM THIS LINK

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5275...

 

The specific drivers you need for the hardware ID's you posted are:

 

SM Bus controller -- Install this one first and reboot.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104727-1&cc=us&dlc=en&lc=en...

 

If you need the graphics driver, this is the one you need...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104506-1&cc=us&dlc=en&lc=en...

 

Network Controller:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCac...

 

PCI Device:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127099-1&cc=us&dlc=en&lc=en...

 

PCI simple communication controller:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104495-1&cc=us&dlc=en&lc=en...

HP Recommended

Hi, Thanx for a quick reply. i tried these links but the first one doesnt work, an unknown error occured and setup closed. can u send me any other link? i tried others also after the first failed but i didnt get any indication that installation completed. 

Network Controller:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCac...

 

PCI Device:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127099-1&cc=us&dlc=en&lc=en...

 

PCI simple communication controller:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104495-1&cc=us&dlc=en&lc=en...

 

these also gave errors. 

Please find some other 

Thanx for trying . 

regards. Ambreen

HP Recommended

Hi:

 

I don't know why those drivers aren't working.

 

They are the only ones I know of.

 

Sorry.

HP Recommended

hi. when i installed the SM Bus controller and it started to expand files, (i think it was the third screen) an unknown error occured. i rebooted computer and tried to install again but still the same. i tried to tether my mobile with laptop using USB so i can search online from that computer but its no use.i searched for 2 days for these drivers but no 1 works.  i dont know what to do now. it is a new laptop. can there be any hardware issue?  or should i install another Operating System? please help. 

regards Ambreen

 

HP Recommended

Did you try the chipset driver directly from Intel?

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&keyword=chipset+ins...

 

If that chipset driver doesn't help, I would reinstall W7 x64...

 

Your model should be easy to install W7 on by using the drivers from that other model I posted.

 

You should always install the Intel chipset installation utility and reboot.

 

Then you install the graphics driver and reboot.

 

Then you install the audio driver and reboot.

 

Then you install the wired network driver (Realtek LAN).

 

Then you can install the rest anyway you want.

 

HP Recommended

Thanx for your help. when i reinstalled the Windows 7 from that same flash, it didnt work but when i reinstalled windows from another cd, all drivers that you sent worked. Thanx. 🙂

HP Recommended

You're very welcome.

HP Recommended
I installed from cd but same problem kidly tell me about that
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.