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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-08-2017 08:15 AM

HP Recommended
Product: P0T70EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

i'm wating for someone from hp to get back to me re this pc - i've been wating for almost two weeks - see my previous posts dated jan 2017 onwards - in short he pc crashes, the operting system ha been rēinstalled twice and it still crashes - hardware diagnostics run clean - the crashes are so frequent that the thing is unusable, in fact i have bought a new pc but the x2 is only 15 months old, it wasnt cheap and i'm not prepared to write the x2 off. the x2 was bought from hp, by myself, in december 2015, it was bought for personal use, by myself, the purchase of the x2 is covered, in the uk,  by he consumer rights act 2015. i'm expecting a response.

1 REPLY 1

‎03-08-2017 09:40 AM

HP Recommended

 

I've read through your other post:

 

    http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-X2-system-crash/m-p/6...

 

and have made a suggestion on that item.

 

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