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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-26-2014 05:04 AM

HP Recommended

plz help

missing Drivers

USB\VID 138A&PID 00018&REV 0078


os: win8.1 64bit

4 REPLIES 4

‎01-26-2014 05:08 AM - last edited on ‎02-24-2017 03:36 PM by HP Administrator

HP Recommended

 

Hi,

 

Can you post back with the full Model No. and Product No. of your notebook - see Here for a guide on locating this information.

 

Regards,

 

DP-K

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‎01-26-2014 05:18 AM

HP Recommended

hp pavilion dv6

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‎01-26-2014 05:32 AM

HP Recommended

Hi,

 

dv6 is just the series, I'll need the specific product no. or model no. of your notebook ( you may be able to find this info by holding down the fn key and pressing esc ) -  see the link in my first post regarding how to find this.

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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‎01-28-2014 03:47 AM

HP Recommended

my product number: QF459EA#ABV

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