my hp stream notebook will not turn on anymore or charge 😡

[priscellaf]

I have had this  notebook for two years   no problems,  my daughter turned it off let  it charge, next morning  it would not turn on or charge

[GBL84]

Hello priscellaf,

Sorry to know that !

Please try Hard Reset before we try anything :

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for a full minute.  Plug in the AC Adapter ( leave the battery out for the moment ) and see if the notebook will start.

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.

It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

Hope this helps, for any further queries reply to the post and feel free to join us again

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[priscellaf]

Thank you for your time, my notebook has a battery that cannot be removed.

[GBL84 · Accepted solution]

Hello,

Please try this : 

To perform a hard reset on a computer with a sealed or non-removable battery, use the following steps:

1. Turn off the computer.
2. Remove the computer from any port replicator or docking station.
3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
4. Unplug the AC adapter from the computer.
5. For most notebooks, press and hold the Power button for 45 seconds to reset. 
6. Plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.
7. Press the Power button to turn on the computer.

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[priscellaf]

My hp stream would not charge or  turn on, I let  unplugged for a day and now it works fine , Thanks  for  help and time ☺

[Stone31]

Hi did you leave the computer on or off a day and let it drain then charged it? I will like to know step by step what did you do. Thanks 

[SofiaML]

Hi community!

The following link may help you:

HP PCs - Computer does not boot or start

SofiaML
HP Support Community