07-15-2012 07:40 PM - edited 07-15-2012 07:45 PM
I have a HP 2311x that was bought in late Nov 11. I've been using it via DVI with my custom computer running Windows Pro 7 64 bit on a GTX 460 video card. On Friday I began to get the Check Video Cable message on a black screen then the monitor will go to sleep. When the monitor does its start up sequence the DVI input is recognized as active, but I still get the Check Video Cable message. Here are some of the things I've done:
I've changed DVI video cables-No change
I tried to manually select the input to DVI-No change
Used the second DVI connection from my video card-No change
Used my GTX 460 and DVI cable on a different monitor-Everything worked fine
Plugged the verified good cable into the HP 2311x-No change
Used a VGA output from a 2nd legacy video card(Radeon X1550)-Monitor worked with some distortion
Used DVI output from the Radeon X1550-Received Check Video Cable message
Used a VGA output from an Asus Eee PC-Monitor worked with no issues
I haven't tried HDMI, nor do I want to use HDMI. If the monitor was made to take DVI it should work. Any help would be appreciated. I've seen other threads with a similar issue, but they were using the HDMI not the DVI input.
This question was solved. View Solution.
07-18-2012 04:22 PM
Only attach one active video cable to the monitor.
Try a monitor reset. Unplug the monitor’s power cord and hold down the monitor’s power button for 30-60 seconds. Plug the monitor back in and power it up. Now reset the Source input in the monitor's menu to DVI.
Try the monitor on another PC using DVI.
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