HP Support Forums
Join in the conversation.
Hello and thanks for coming to the HP expert day event. I am sure that all of our experts would love to help, however, we will need to ask if you can try to install java again and right down the error message that you are receiving. The exact verbatim error message will assist the experts with getting you the correct fix. Thanks. 
I understand how frustrating this can be when you have been trying to remove it for so long. I am going to do everything that I can to help you resolve this issue. I apologize, but I do not know what things you have already tried for the last 3 months. I need to ask some questions to figure out what you have and have not already done, so that I can help you finally get this resolved.
1. Have you followed the exact removal steps at this link already? http://java.com/en/download/uninstall.jsp
2. If you have followed those steps, what was the next step you took to reinstall java? Did you restart your computer before trying to reinstall java? Did you follow the install procedures at this link?
- Download and install the offline installation package from the manual download page:
Please click here for the Java download using offline installation - Please note that you will need to choose the "Save" option when downloading java from this link and save it to your local computer. The file will need to be ran/installed from your local computer.
3. What other steps have you already tried? Please be as detailed as possible so that we can move past these steps and get you a resolution to your issue.
Thank you for your patience as we work toward resolution.
